Information to the TCAP Help Centre is restricted depending on your current agreement. If you have no current agreement to use TCAP with PingCo and select resellers, you will not see most of the content on this site.

The first step towards gaining access is to click the Sign In button at the top right which redirect you to sign into TCAP, once you have signed in there and have a suitable account you will see a help link on the menu to the left:

Click that to be redirected back here automatically and signed in using TCAP. If you do not see this link in TCAP, then you are not currently enabled for access.

Once you are signed in, if you have not automatically been detected as a valid customer, then please contact your support team and they will ensure you get the access that you are approved for.